An AI that answers the salon phone while you’re with a client
With a client in the chair you can’t answer, and the person calling may try another salon.
Vicem answers, says it’s an AI, and takes their name, what they want done and when suits them, so you can reply between clients.
What do people calling a salon want?
- A time that works, ideally this week.
- A quick answer about what you offer, without being put on hold.
- To move or cancel without awkwardness.
What does it handle between appointments?
- Emails clients back to say their request reached you.
- Speaks with clients in their language, in any of 16 languages.
- Works with the salon phone you already have, as long as it can forward calls.
- Asks you before it agrees to anything, like a discount or a special request.
What does it leave to you?
- Agreeing to anything in your name.
- Telling a caller anything about you that you haven’t confirmed.
Discounts and favors are yours to give.
What does a client hear when you’re cutting?
“Hi, this is Sam’s AI. This call is transcribed. How can I help?”
Then it asks what they’d like done and when.
How do you set it up before the next client?
Pick a name
Choose your vicem.ai name. It becomes the address of your page and your Vicem’s email, and callers hear your first name.
Forward missed calls, or get a new number
Keep your number and send the calls you miss, decline or can’t reach to Vicem. Or give out a new US number instead.
Vicem calls you to prove it works
It rings your phone once. Decline the call, and when it comes back to Vicem, you know forwarding works.
What do salon owners ask about Vicem?
i.What if a client calls while I’m cutting?
Let it ring, or decline it. The call goes to Vicem, which takes the details, and you read them between clients.
ii.Will regular clients mind talking to an AI?
It tells them it’s your AI right away and keeps the call short. Anyone who’d rather talk to you can leave a message for you to return.
iii.Does it answer when I’m free to pick up?
No. It only answers the calls you don’t take, so when you’re free you answer as usual.
Where can you read more?
Keep cutting. Vicem has the phone.
Get your Vicem