An AI that answers your phone while you’re on the job
When your hands are full under a sink or up a ladder, Vicem answers the call you can’t take, says it’s an AI, and gets the name, the address and what’s wrong.
You finish the job, then call back the people who need you, already knowing why they rang.
- Every call starts with: “Hi, this is Sam’s AI.”
- It carries your word, not your keys.
- You don’t have to trust it. You can check.
- It can say no for you, politely.
What do callers want when you’re on a job?
- To know someone heard them, instead of hitting voicemail and trying the next name on the list.
- To describe the problem once, with the address and a good time to come.
- A straight answer on when you’ll call back.
How does it work for each trade?
Plumbers
A leak can’t wait for voicemail. Vicem takes the address and how bad it is, so you can decide what to do first when you check your phone.
HVAC
On the hottest and coldest days, every caller is someone without heat or cooling. Vicem answers each one, writes down the system and the problem, and turns away the robocalls in between.
Electricians
People describe a fault in their own words. Vicem asks what happened, keeps it exactly as they said it, and tells them plainly that an AI is taking the message.
Cleaners
Regular clients call to move a visit or ask about an extra room. Vicem takes the request with the details, and you confirm the time yourself.
What does a customer hear when you can’t pick up?
“Hi, this is Sam’s AI. This call is transcribed. How can I help?”
Then it asks what’s wrong and where, and writes it all down.
What does it take off your hands?
- Works when your phone is dead at the end of a long day, or switched off in a crawl space.
- Works with the phone you already carry, old or new.
- Emails the caller to say the message got to you.
- Turns away scam calls and robocalls before they reach your list.
- Keeps what each caller said, word for word, so you can check the details before you drive over.
What does it ask you before it answers for you?
- Telling a caller anything about you that you haven’t confirmed.
- Agreeing to anything in your name.
A caller who wants a promise from you gets one only after you say yes.
How do you set it up between jobs?
Pick a name
Choose your vicem.ai name. It becomes the address of your page and your Vicem’s email, and callers hear your first name.
Forward missed calls, or get a new number
Keep your number and send the calls you miss, decline or can’t reach to Vicem. Or give out a new US number instead.
Vicem calls you to prove it works
It rings your phone once. Decline the call, and when it comes back to Vicem, you know forwarding works.
What do tradespeople ask about Vicem?
i.Will customers hang up on an AI?
Some people would rather talk to a person, and that’s their choice. Vicem says it’s an AI in its first sentence and then asks what they need, so anyone who wants help can leave the details quickly.
ii.Can it give a quote or a price?
No. It takes the details and tells the caller you’ll get back to them. Prices and promises stay with you.
iii.Do I need a second phone?
No. You forward the calls you miss from the phone you already use. If you’d rather keep work calls apart, get a separate US number for the van and your website instead.
Where can you read more?
Back to work. Vicem has the phone.
Get your Vicem