HelpYour account

How does the free trial work, and how do I cancel?

Vicem is free for 14 days. To stop, turn off forwarding in Settings › Turn off Vicem. If you want everything gone, delete your account in Settings › Account.

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To stop using Vicem

  1. Open Settings › Turn off Vicem and dial the off code. Missed calls go back to your own voicemail.

    Tip: If you only want your voicemail back, this is all you need.

  2. If your Plan screen shows Cancel Vicem, tap it and confirm.

    Tip: Vicem holds your number for 30 days in case you come back.

  3. To delete everything, open Settings › Account › Delete account.

Deleting your account

You type your page name to confirm, and you may be asked to sign in again. Your Vicem stops answering at once. You have 7 days to tap Undo; after that your number is released and your data is deleted.

Want a copy first? Use Settings › Download your data. More in privacy basics.