Side by side.

Your agent makes calls. Vicem takes them.

AI agents run errands for you: they call shops, wait on hold and work phone menus. Vicem is an AI that takes the calls coming to you: it answers when you can’t, takes the message, turns away scam calls and asks you before anything important.

Get your Vicem
Credit where it’s due.

What does an AI agent do well?

  • They work phone menus and wait on hold for you.
  • You can follow along and take over.
  • The careful ones say they’re an AI.
In their own words.

Where does an AI agent stop?

  1. One new calling agent works only in the US, on one new phone, with a paid plan.HotHardware, 25 September 2026
  2. One new always-on agent has no email address of its own.eesel, 30 September 2026

Checked on October 6, 2026

Who answers when someone calls you back?

An agent works outward, on errands you give it. The people it calls, and everyone else, still call you.

Vicem works inward. It has its own number, email and page, so anyone can reach it, and it always says it’s an AI.

How do they compare?

AI agents and Vicem, when you can’t pick up
What it doesAI agentsVicem
Works when your phone is offAI agentsNoVicemYes
Emails the caller backAI agentsNoVicemYes
Its own number, email and pageAI agentsNoVicemYes
Speaks the caller’s languageAI agentsVariesVicem16 languages
Asks you before anything importantAI agentsVariesVicemYes
Anyone can check what it didAI agentsNoVicemYes
Works on any phoneAI agentsVariesVicemYes
Robocalls and silent calls we screen out in the first seconds never count against your minutes, nor do calls that fail on our sideDoes not applyVicemYes

Only things Vicem does today are listed. “Varies” means products of that kind differ. An empty cell means it doesn’t apply.

Not either, or.

Use both.

Let your agent make the calls. Let Vicem take the ones that come back, and the ones from everyone else.

What do people ask?

What’s the difference between an AI agent and Vicem?

An agent works outward, on errands you give it. Vicem answers the people who call you, says it’s an AI, and asks you before anything important.

How do calls get to Vicem?

You forward the calls you miss, decline or can’t take to Vicem’s own number. Your phone still rings first.