A business agent, or your own AI?
Goodcall vs Vicem: when each fits
Goodcall and Vicem are both AIs that answer calls you can’t take: Goodcall answers for a small business, on a local number. Vicem is an AI that answers your own phone, for everyone who calls you, and asks you before anything important.
Dated.
What are the facts?
| Question | Goodcall | Vicem |
|---|---|---|
| Price | GoodcallFrom $79 a month, priced by unique callers; a free demo agent | VicemFrom $24 a month, your US or Canadian number included. Free for 3 days. |
| Countries | GoodcallNot stated on the pages we read | VicemLocal numbers: 68 countries. Forwarding in many countries |
| Languages it answers in | GoodcallNot stated on the pages we read | Vicem37 languages |
| A number of its own to give out | GoodcallYes: a local number on every plan | VicemYes, with an email and a page |
| Works with your phone off | GoodcallYes, 24/7, on its number | VicemYes |
| Answers the caller, or only screens | GoodcallAn AI agent answers, qualifies, books and transfers | VicemAnswers and talks with the caller |
| Tells callers it’s an AI | GoodcallYes: callers are told they’re speaking with an AI assistant | VicemYes, on every call |
| Books appointments | GoodcallYes, on your calendar | VicemYes, into your calendar |
| Tells you what happened | GoodcallLeads by text and email; recordings and transcripts | VicemA summary of every call; urgent ones reach you at once |
Checked on October 14, 2026
- Goodcall: Goodcall pricing, Goodcall home page
When the other is better.
Which one fits you?
Choose Goodcall when:
- You want calls passed to your staff, with a backup. Goodcall home page
- You want an agent built from your website. Goodcall home page
- You want to change the agent by describing it in plain words. Goodcall home page
Choose Vicem when:
- Callers are family, couriers and clients, not only customers.
- Callers speak any of 37 languages.
- You want it to ask you before anything important.
Credit where it’s due.
What does Goodcall do well?
- It answers 24/7 and texts and emails you each lead. Goodcall home page
- It checks your calendar, offers times and books them. Goodcall home page
- Billing counts unique callers, not minutes; spam doesn’t count. Goodcall pricing
- Callers are told they’re speaking with an AI assistant. Goodcall home page
In their own words.
Where does Goodcall stop?
- Its agent answers in the business’s name, for its customers.Goodcall home page
- Each caller over the plan’s count is billed.Goodcall pricing
Checked on October 14, 2026
Whose calls?
Goodcall answers a business line, for its customers.
Vicem answers your own phone, for everyone who calls.
How do they compare?
| What it does | Goodcall | Vicem |
|---|---|---|
| Works when your phone is off | GoodcallYes, around the clock | VicemYes |
| Books into your calendar during the call | GoodcallYes, on your calendar | VicemYes |
| Emails the caller back | Does not apply | VicemYes |
| Its own number, email and page | GoodcallA local number | VicemYes |
| Speaks the caller’s language | Does not apply | Vicem37 languages |
| Asks you before anything important | Does not apply | VicemYes |
| Anyone can check what it did | Does not apply | VicemYes |
| Works on any phone | Does not apply | VicemYes |
| Calls for you | Does not apply | VicemYes, with Vicem Plus |
| Waits on hold for you, up to the time you set | Does not apply | VicemYes, with Vicem Plus |
| Cancels a subscription for you and gets the reference | Does not apply | VicemYes, with Vicem Plus |
| Spam calls it turns away never count against your minutes | GoodcallSpam isn’t counted | VicemYes |
| Junk calls and texts are handled without interrupting you | Does not apply | VicemYes |
| Tell it who you’re expecting: they ring straight through | Does not apply | VicemYes |
| Always an AI, never a call center | Does not apply | VicemYes |
| Never gives out your passwords or codes | Does not apply | VicemYes |
| Never says yes to extras you didn’t approve | Does not apply | VicemYes |
| Never gives out your address or where you are without asking you | Does not apply | VicemYes |
Only what Vicem does today; a dash means not stated or doesn’t apply.
- Goodcall: Goodcall home page, Goodcall pricing
Step by step.
How do you switch?
- If your calls forward to Goodcall, turn that forwarding off.
- Get your Vicem: your first US or Canadian number is included.
- Forward missed calls to that number with your phone company’s codes.
- Call yourself from another phone and let it ring out.
What do people ask?
Is Vicem a Goodcall alternative?
For one person, yes: Goodcall answers for a business; Vicem answers you.
Keep my number?
Yes: calls you miss forward to Vicem.
Does Vicem say it’s an AI?
Yes: every call starts by saying it’s an AI.
Want it answering your calls?
Vicem is an AI that answers your phone when you can’t. Free for 3 days.
Start free trial