Block the spam call, or answer the real one?
Samsung Smart Call vs Vicem: when each fits
Samsung Smart Call, the Caller ID and spam protection in the Galaxy Phone app, names unknown callers and can block spam and scam calls. Vicem is an AI that answers the calls that get through, judges each one by what the caller says, and turns scam calls away.
Dated.
What are the facts?
| Question | Samsung Smart Call | Vicem |
|---|---|---|
| Price | Samsung Smart CallBuilt into the Samsung Phone app; no price stated | VicemFrom $24 a month, your US or Canadian number included. Free for 3 days. |
| Countries | Samsung Smart CallNot stated on the pages we read | VicemLocal numbers: 68 countries. Forwarding in many countries |
| Languages it answers in | Samsung Smart CallNot stated on the pages we read | Vicem37 languages |
| A number of its own to give out | Samsung Smart CallNot listed among its features | VicemYes, with an email and a page |
| Works with your phone off | Samsung Smart CallNot stated on the pages we read | VicemYes |
| Answers the caller, or only screens | Samsung Smart CallNames callers; blocks spam and scam calls | VicemAnswers and talks with the caller |
| Tells callers it’s an AI | Samsung Smart CallNot stated on the pages we read | VicemYes, on every call |
| Books appointments | Samsung Smart CallNot listed among its features | VicemYes, into your calendar |
| Tells you what happened | Samsung Smart CallA tone or vibration during a likely scam call (One UI 8.5 or later) | VicemA summary of every call; urgent ones reach you at once |
Checked on October 14, 2026
- Samsung Smart Call: Samsung: Smart Call, Samsung: AI Scam detection, Samsung: Phone app
When the other is better.
Which one fits you?
Choose Samsung Smart Call when:
- You have a Galaxy phone and want spam blocked without another app. Samsung: Smart Call
- You want to see who an unknown number is before you answer. Samsung: Smart Call
- You want an alert when a call sounds like a scam. Samsung: AI Scam detection
Choose Vicem when:
- Calls still get through, and you want them answered.
- You use an iPhone, or more than one phone.
- You want every missed call answered and written down.
Credit where it’s due.
What does Samsung Smart Call do well?
- It names unknown numbers, so you can decide whether to answer. Samsung: Smart Call
- It can block only high-risk scams, or all it flags. Samsung: Smart Call
- You can block or report a number during or after the call. Samsung: Smart Call
- AI Scam detection alerts you during a likely scam call. Samsung: AI Scam detection
In their own words.
Where does Samsung Smart Call stop?
- Not on every phone company or model.Samsung: Smart Call
- The high-risk-only setting lets milder spam through.Samsung: Smart Call
- Features vary by model, software and phone company.Samsung: Phone app
- Scam alerts need One UI 8.5 or later.Samsung: AI Scam detection
Checked on October 14, 2026
What gets through?
Smart Call judges the number and blocks the spam it knows.
Vicem answers the calls that still ring, listens, and tells you.
How do they compare?
| What it does | Samsung Smart Call | Vicem |
|---|---|---|
| Works when your phone is off | Does not apply | VicemYes |
| Books into your calendar during the call | Does not apply | VicemYes |
| Emails the caller back | Does not apply | VicemYes |
| Its own number, email and page | Does not apply | VicemYes |
| Speaks the caller’s language | Does not apply | Vicem37 languages |
| Asks you before anything important | Does not apply | VicemYes |
| Anyone can check what it did | Does not apply | VicemYes |
| Works on any phone | Samsung Smart CallGalaxy phones | VicemYes |
| Calls for you | Does not apply | VicemYes, with Vicem Plus |
| Waits on hold for you, up to the time you set | Does not apply | VicemYes, with Vicem Plus |
| Cancels a subscription for you and gets the reference | Does not apply | VicemYes, with Vicem Plus |
| Spam calls it turns away never count against your minutes | Does not apply | VicemYes |
| Junk calls and texts are handled without interrupting you | Samsung Smart CallSpam calls, yes | VicemYes |
| Tell it who you’re expecting: they ring straight through | Does not apply | VicemYes |
| Always an AI, never a call center | Does not apply | VicemYes |
| Never gives out your passwords or codes | Does not apply | VicemYes |
| Never says yes to extras you didn’t approve | Does not apply | VicemYes |
| Never gives out your address or where you are without asking you | Does not apply | VicemYes |
Only what Vicem does today; a dash means not stated or doesn’t apply.
- Samsung Smart Call: Samsung: Smart Call, Samsung: AI Scam detection
Not either, or.
Use both.
Keep Smart Call blocking spam; forward missed calls to Vicem.
Step by step.
How do you switch?
- Get your Vicem: your first US or Canadian number is included.
- Forward missed calls to that number with your phone company’s codes.
- Call yourself from another phone and let it ring out.
What do people ask?
Does Samsung block spam calls by itself?
Yes: in Phone settings, turn on Block spam and scam calls.
Is Vicem a Samsung Smart Call alternative?
Different jobs: Smart Call blocks spam; Vicem answers the calls you miss.
Does Vicem say it’s an AI?
Yes: every call starts by saying it’s an AI.
Want it answering your calls?
Vicem is an AI that answers your phone when you can’t. Free for 3 days.
Start free trial