Contractors and builders in Brazil. An AI that answers your phone while you’re on site

On site, Vicem answers new leads and clients and takes the details.

In Brazil, you can get a local number after a document check, or forward the calls you miss from your own number. Callers there usually speak Portuguese, and Vicem answers each one in their own language.

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What your callers ask

  • “Can you quote a kitchen remodel?”
  • “When can you start?”
  • “Do you build extensions?”
  • “Is the crew coming tomorrow?”

How it works in Brazil

  1. Get a local number

    A local number in Brazil after a document check: an ID, your tax number (CPF), a recent bill, and a local address.

  2. Give out your Vicem number

    Put your Vicem number on your website, card and profiles, and pick up in the app when you want to talk.

  3. Keep your number

    Forward the calls you miss to your Vicem number. It’s a US number, so your phone company may charge for each forwarded call.

Forwarding codes for your phone company

Callers in Brazil usually speak Portuguese. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

After hours and urgent calls

New jobs come in while you work. Vicem answers every call you miss and tells you right away when a client says it’s urgent, like a problem on site.

For a real emergency, you can have Vicem tell callers to hang up and dial 190 for the police, 193 for a fire or 192 for an ambulance.

Appointments and requests

Vicem takes the request for a site visit: the address, the project and the times that suit them. You confirm the visit.

An example call. Sam is an example name; yours says your name.

How a call goes

  1. Vicem

    Hi, this is Sam’s AI. This call is transcribed. How can I help?

  2. Caller

    Hi, we want to redo our bathroom and need a quote.

  3. Vicem

    I’ll pass that on. What’s the address, and when would you like to start?

  4. Caller

    It’s 8 Maple Court. Sometime in the spring.

  5. Vicem

    Thanks. I’ve noted a bathroom remodel at 8 Maple Court, starting in spring. You’ll hear back about a site visit.

Price

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.

You pay in US dollars, and your bank converts it to Brazilian Real.

Start free trial

14 days free, then from $24/mo · Cancel anytime

Questions

i.Can it give an estimate?

No. It takes the details you need to give one, so you can quote it yourself.

ii.Can my crew’s calls reach me too?

Yes. Any call you miss goes to Vicem, and urgent ones reach you right away.

iii.Can I keep my number in Brazil?

Yes. Forward the calls you miss to your Vicem number. It’s a US number, so your phone company may charge for each forwarded call.

iv.Can I get a local number in Brazil?

Yes, after a document check: an ID, your tax number (CPF), a recent bill, and a local address.

v.Which languages does it speak with my callers?

Callers in Brazil usually speak Portuguese. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

vi.What does it cost in Brazil?

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to Brazilian Real.