Car repair shops in Australia. An AI that answers the shop phone while you’re under a car
Under a car, Vicem answers the calls you can’t and takes down the problem.
In Australia, you can get a local number after a document check, or forward the calls you miss from your own number. Callers there usually speak English, and Vicem answers each one in their own language.
14 days free, then from $24/mo · Cancel anytime
What your callers ask
- “Is my car ready?”
- “My engine light is on. Can you look at it today?”
- “How much for new brakes?”
- “Do you do inspections?”
How it works in Australia
Get a local number
A local number in Australia after a document check: an ID, a recent bill, and a local address.
Give out your Vicem number
Put your Vicem number on your website, card and profiles, and pick up in the app when you want to talk.
Keep your number
Forward the calls you miss to your Vicem number. It’s a US number, so your phone company may charge for each forwarded call.
Callers in Australia usually speak English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.
After hours and urgent calls
A car that won’t start can’t wait. When a caller says they’re stuck, Vicem tells you right away.
For a real emergency, you can have Vicem tell callers to hang up and dial 000.
Appointments and requests
Vicem takes the request: the car, the problem and when they can drop it off. You confirm the time.
How a call goes
- Vicem
Hi, this is Sam’s AI. This call is transcribed. How can I help?
- Caller
Hi, my car makes a grinding noise when I brake.
- Vicem
I’ll pass that to the mechanic. What car is it, and when could you bring it in?
- Caller
A 2018 Golf. I can drop it off tomorrow morning.
- Vicem
Thanks. I’ve noted a 2018 Golf, grinding brakes, tomorrow morning. The shop will confirm with you.
Price
Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.
You pay in US dollars, and your bank converts it to Australian Dollar.
14 days free, then from $24/mo · Cancel anytime
Questions
i.Can it tell customers their car is ready?
Only what you’ve told it. Questions it can’t answer go to you as a message.
ii.Can it give prices?
Only prices you’ve given it to share. Everything else waits for you.
iii.Can I keep my number in Australia?
Yes. Forward the calls you miss to your Vicem number. It’s a US number, so your phone company may charge for each forwarded call.
iv.Can I get a local number in Australia?
Yes, after a document check: an ID, a recent bill, and a local address.
v.Which languages does it speak with my callers?
Callers in Australia usually speak English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.
vi.What does it cost in Australia?
Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to Australian Dollar.