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Real estate agents in Spain. An AI that answers buyers while you’re at a showing

During a showing or a closing, Vicem answers the buyers and sellers you can’t.

In Spain, you give out a Vicem number or forward the calls you miss from your own. Callers there usually speak Spanish, and Vicem answers each one in their own language.

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What your callers ask

  • “Is the house on Elm Street still available?”
  • “Can I see it this weekend?”
  • “What are your fees?”
  • “I want to sell my apartment. Can we talk?”

How it works in Spain

  1. Give out your Vicem number

    Put your Vicem number on your website, card and profiles, and pick up in the app when you want to talk.

  2. Keep your number

    Forward the calls you miss to your Vicem number. It’s a US number, so your phone company may charge for each forwarded call.

Forwarding codes for your phone company

Callers in Spain usually speak Spanish. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

After hours and urgent calls

Buyers call in the evening and on weekends, when listings are fresh. Vicem answers then too, and tells you right away when a caller says it can’t wait.

For a real emergency, you can have Vicem tell callers to hang up and dial 112.

Appointments and requests

Vicem takes the viewing request: the property, the caller’s name and the times that suit them. You confirm the viewing yourself.

An example call. Sam is an example name; yours says your name.

How a call goes

  1. Vicem

    Hi, this is Sam’s AI. This call is transcribed. How can I help?

  2. Caller

    Hi, I’m calling about the two-bedroom on Oak Avenue. Is it still available?

  3. Vicem

    I’ll check with the agent and get back to you. Can I take your name and number, and when you’d like to see it?

  4. Caller

    Sure, it’s Daniel. Saturday morning would be great.

  5. Vicem

    Thanks, Daniel. I’ve noted Oak Avenue, Saturday morning. You’ll hear back to confirm.

Price

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.

You pay in US dollars, and your bank converts it to Euro.

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14 days free, then from $24/mo · Cancel anytime

Questions

i.Will it tell buyers the asking price?

Only what you’ve told it to share. Questions like whether a seller would take less wait for you.

ii.Can I put its number on my signs?

Yes. A separate Vicem number keeps your own number off the sign, and every call still reaches you as a message.

iii.Can I keep my number in Spain?

Yes. Forward the calls you miss to your Vicem number. It’s a US number, so your phone company may charge for each forwarded call.

iv.Can I get a local number in Spain?

Not yet. You get a US number to give out, and you can keep your own number by forwarding the calls you miss.

v.Which languages does it speak with my callers?

Callers in Spain usually speak Spanish. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

vi.What does it cost in Spain?

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to Euro.