Dentists in Canada. An AI that answers your practice’s phone while you’re with a patient
With a patient in the chair, Vicem answers the calls you miss and takes down what each caller needs.
In Canada, you can keep your number and forward the calls you miss, or get a local number in minutes. Callers there usually speak English and French, and Vicem answers each one in their own language.
14 days free, then from $24/mo · Cancel anytime
What your callers ask
- “Can I come in today? I have a toothache.”
- “Do you take my insurance?”
- “I need to move my appointment.”
- “What are your opening hours?”
How it works in Canada
Keep your number
Forward the calls you miss from the phone you already use. Your callers dial the number they know.
Get a local number
A local number in Canada in minutes, with no paperwork, for your website, card and signs.
Callers in Canada usually speak English and French. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.
After hours and urgent calls
A broken tooth or a swollen face doesn’t wait for opening hours. Vicem answers at night and on weekends, and when a caller says it’s urgent, it tells you right away.
For a real emergency, you can have Vicem tell callers to hang up and dial 911.
Appointments and requests
Vicem takes the request: the patient’s name, the reason and the times that suit them. You or your team confirm the time; it never promises one on its own.
How a call goes
- Vicem
Hi, this is Sam’s AI. This call is transcribed. How can I help?
- Caller
Hi, I chipped a tooth last night and it really hurts. Can I come in today?
- Vicem
I’m sorry, that sounds painful. I’ll make sure the dentist sees this right away. Can I take your name and the best number to reach you?
- Caller
It’s Maria Lopez. This number is fine.
- Vicem
Thanks, Maria. I’ve marked it urgent and passed it on. You’ll hear back as soon as possible.
Price
Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.
You pay in US dollars, and your bank converts it to Canadian Dollar.
14 days free, then from $24/mo · Cancel anytime
Questions
i.Can it tell patients whether you take their insurance?
Yes, if you tell it which plans you accept. Anything you haven’t told it, it takes as a question for you.
ii.Will it give medical advice?
No. It takes the details and passes them to you. It never tells a patient what to do about their symptoms.
iii.Can I keep my number in Canada?
Yes. Forward the calls you miss from the phone you already use. The codes for your phone company are on our forwarding page.
iv.Can I get a local number in Canada?
Yes, in minutes and with no paperwork.
v.Which languages does it speak with my callers?
Callers in Canada usually speak English and French. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.
vi.What does it cost in Canada?
Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to Canadian Dollar.