Start free

Vets in Canada. An AI that answers your clinic’s phone while you’re with an animal

In surgery or with a patient, Vicem answers and takes down what’s wrong.

In Canada, you can keep your number and forward the calls you miss, or get a local number in minutes. Callers there usually speak English and French, and Vicem answers each one in their own language.

Start free trial

14 days free, then from $24/mo · Cancel anytime

What your callers ask

  • “My dog ate chocolate. What do I do?”
  • “Can I bring my cat in today?”
  • “Do you have vaccine appointments this week?”
  • “Are you open on Sunday?”

How it works in Canada

  1. Keep your number

    Forward the calls you miss from the phone you already use. Your callers dial the number they know.

  2. Get a local number

    A local number in Canada in minutes, with no paperwork, for your website, card and signs.

Forwarding codes for your phone company

Callers in Canada usually speak English and French. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

After hours and urgent calls

Pets get sick at night. Vicem answers at any hour and tells you right away when a caller says it’s urgent. It shares the out-of-hours clinic you give it.

For a real emergency, you can have Vicem tell callers to hang up and dial 911.

Appointments and requests

Vicem takes the appointment request: the pet, the reason and the times that suit the owner. You confirm the time.

An example call. Sam is an example name; yours says your name.

How a call goes

  1. Vicem

    Hi, this is Sam’s AI. This call is transcribed. How can I help?

  2. Caller

    Hi, my dog has been limping since this morning.

  3. Vicem

    I’m sorry to hear that. I’ll pass it to the vet. What’s your dog’s name, and the best number to reach you?

  4. Caller

    Bella. This number is fine.

  5. Vicem

    Thanks. I’ve noted Bella, limping since this morning. The clinic will call you back.

Price

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.

You pay in US dollars, and your bank converts it to Canadian Dollar.

Start free trial

14 days free, then from $24/mo · Cancel anytime

Questions

i.Will it give medical advice about a pet?

No. It takes the details and passes them to you, and shares only what you’ve told it to, like the out-of-hours clinic.

ii.Can it answer common questions?

Yes, like your hours and address, if you tell it. Everything else it takes as a message.

iii.Can I keep my number in Canada?

Yes. Forward the calls you miss from the phone you already use. The codes for your phone company are on our forwarding page.

iv.Can I get a local number in Canada?

Yes, in minutes and with no paperwork.

v.Which languages does it speak with my callers?

Callers in Canada usually speak English and French. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

vi.What does it cost in Canada?

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to Canadian Dollar.