Landlords and property managers in the US. An AI that answers tenant calls when you can’t
Tenants call at all hours. Vicem answers and takes the unit and the problem.
In the US, you can keep your number and forward the calls you miss, or get a local number in minutes. Callers there usually speak English, and Vicem answers each one in their own language.
14 days free, then from $24/mo · Cancel anytime
What your callers ask
- “My heating isn’t working.”
- “Is the apartment on Main Street still available?”
- “When is rent due?”
- “Can I have a pet?”
How it works in the US
Keep your number
Forward the calls you miss from the phone you already use. Your callers dial the number they know.
Get a local number
A local number in the US in minutes, with no paperwork, for your website, card and signs.
Callers in the US usually speak English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.
After hours and urgent calls
Leaks and lockouts happen at night. Vicem answers at any hour and tells you right away when a tenant says it’s urgent.
For a real emergency, you can have Vicem tell callers to hang up and dial 911.
Appointments and requests
Vicem takes viewing requests: the place, the name and the times that suit them. You confirm the viewing.
How a call goes
- Vicem
Hi, this is Sam’s AI. This call is transcribed. How can I help?
- Caller
Hi, water is leaking from the ceiling in my bathroom.
- Vicem
I’m sorry. I’ll pass this on right away. Which unit are you in, and is the water still coming?
- Caller
Unit 4B. Yes, slowly.
- Vicem
Thanks. I’ve marked it urgent: unit 4B, bathroom ceiling leak. You’ll hear back as soon as possible.
Price
Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.
14 days free, then from $24/mo · Cancel anytime
Questions
i.Can it tell a tenant a repair is booked?
Not unless you’ve said so. It takes the report and tells the tenant you’ll be in touch.
ii.Does it work for one rental or many?
Both. One Vicem answers for you, however many doors you look after.
iii.Can I keep my number in the US?
Yes. Forward the calls you miss from the phone you already use. The codes for your phone company are on our forwarding page.
iv.Can I get a local number in the US?
Yes, in minutes and with no paperwork.
v.Which languages does it speak with my callers?
Callers in the US usually speak English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.
vi.What does it cost in the US?
Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.