How to stop spam calls on Vodafone
Vodafone flags scam and suspected nuisance calls through Secure Net, £2 a month after a three-month free trial and added to most Pay monthly plans, and it blocks calls to number ranges it suspects of fraud. To stop one number for good, block it in your phone’s settings.
Vicem is an AI on its own number that answers the Vodafone calls you miss, flagged or not, says it’s an AI, and turns scam callers away.
Updated Checked on October 14, 2026
Does Vodafone have a spam call filter?
- Yes, in Secure Net: Vodafone says scam callers are flagged automatically, and you’re told a call is suspicious and what kind it is, so you can accept or decline.Vodafone, Secure Net
- Secure Net Mobile is added automatically to Pay monthly connections, upgrades and migrations, except Basic plans. You manage it in the My Vodafone app or the Secure Net app.Vodafone, Secure Net
- Vodafone watches its network for fraud and blocks calls to number ranges it suspects, to spare you the call charges. Think one was blocked by mistake? Call 191, free.Vodafone, Blocked number ranges
- Wangiri missed calls from abroad: Vodafone shuts down fraudulent numbers it finds, and refunds you automatically if you called back a confirmed Wangiri number.Vodafone, Wangiri fraud
How do I block a number on Vodafone?
- Block a single number in your phone’s own settings; the guides below have the steps for iPhone and Android.
- Report a nuisance caller by texting CALL and their number to 7726, free; Vodafone says that alerts every mobile network to investigate and possibly block it.Vodafone, How to stop nuisance calls and textsVodafone, Wangiri fraud
- A Vodafone landline can get anonymous caller rejection, which stops calls from withheld numbers but not unknown or masked ones.Vodafone, How to stop nuisance calls and texts
- Getting abusive calls? Vodafone’s Nuisance Call Bureau opens a case file once you log at least three of them.Vodafone, How to stop nuisance calls and texts
What does it cost?
- Secure Net Mobile: a three-month free trial for new users, then £2 a month, cancel anytime in My Vodafone.Vodafone, Secure Net
- Reporting to 7726: free from your Vodafone mobile.Vodafone, How to stop nuisance calls and texts
- Calling 159 to check a call from your bank comes out of your plan’s allowance, Vodafone says.Vodafone, How to stop nuisance calls and texts
What still gets past Vodafone?
- Vodafone blocks spam at its source where it can, but says some nuisance calls still make their way through.Vodafone, How to stop nuisance calls and texts
- Don’t call back numbers you don’t know, especially ones starting 070, 076, 084, 087, 090, 091 or 118: Vodafone warns they can be premium rate.Vodafone, How to stop nuisance calls and texts
- Ofcom’s rules make UK networks stop calls from abroad that show a faked UK mobile number (+447) from looking real; other scam calls still ring.Ofcom, Cracking down on scam calls from abroad
Does the TPS help?
- Registering with the free Telephone Preference Service cuts legal sales calls once 28 days have passed; it does nothing about scammers.Telephone Preference Service, Register
Where do I report a scam call in the United Kingdom?
- Forward a scam text to 7726, free on every UK network.Ofcom, Unwanted calls, texts and emails
- Not sure a call from your bank was real? Hang up and dial 159 to reach your bank directly.Stop Scams UK, 159
- Lost money to a scam call? Report it to Report Fraud at reportfraud.police.uk or 0300 123 2040.GOV.UK, Report Fraud: new service from City of London Police
How do I use it with Vicem?
- Vodafone’s help says Pay monthly customers can divert calls to another UK number; on Pay as you go, calls divert only to voicemail.Vodafone, How do I manage call diverts?
- Forward only the calls you don’t answer to Vicem. The codes for your network are in the forwarding tool.
- You keep your own number and your plan: nothing moves, and one code turns forwarding off again.
- With a UK Vicem number, each forwarded call is a call to a UK number, not an international one.
- Or get a UK Vicem number to give out instead, in about a minute. It takes calls, not texts.
What answers the calls Vodafone lets through?
Vicem is an AI with its own number. It answers the calls you miss, says it’s an AI, and turns scam callers away.
- Spam calls it turns away never count against your minutes.
- Works when your phone is off.
- Emails the caller back.
- From $24 a month plus your number (a UK number is $5 a month).
What do people ask?
How do I block unknown numbers on Vodafone?
Block single numbers in your phone’s settings, or silence unknown callers there. Secure Net flags suspected scam calls, and on a Vodafone landline anonymous caller rejection stops withheld numbers.
Is Vodafone Secure Net free?
New users get three months free, then it’s £2 a month. Vodafone adds it to most Pay monthly plans, and you can cancel anytime in My Vodafone.
I called back a Wangiri number. Will Vodafone refund me?
Yes. Vodafone says it refunds every customer who returned a call to a confirmed Wangiri number, automatically, and aims to do it within 30 days.
Can I keep my Vodafone number with Vicem?
On Pay monthly, yes: you keep your number and forward the calls you don’t answer to Vicem with Vodafone’s code. Vodafone Pay as you go lets you divert only to voicemail.