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Accountants in India. An AI that answers your phone in tax season

When the deadline rush hits, Vicem answers every client call you can’t.

In India, you give out a Vicem number and pick up in the app when you want to talk. Callers there usually speak Hindi and English, and Vicem answers each one in their own language.

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What your callers ask

  • “Did you get my documents?”
  • “When is my tax return due?”
  • “Can you take on a new small business?”
  • “I got a letter from the tax office. What do I do?”

How it works in India

  1. Give out your Vicem number

    Put your Vicem number on your website, card and profiles, and pick up in the app when you want to talk.

Callers in India usually speak Hindi and English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

After hours and urgent calls

Clients call late before a deadline. Vicem answers at any hour and tells you right away when a caller says it can’t wait.

For a real emergency, you can have Vicem tell callers to hang up and dial 112.

Appointments and requests

Vicem takes meeting requests: who, what it’s about and the times that suit them. You confirm the meeting.

An example call. Sam is an example name; yours says your name.

How a call goes

  1. Vicem

    Hi, this is Sam’s AI. This call is transcribed. How can I help?

  2. Caller

    Hi, I got a letter from the tax office about last year and I’m not sure what it means.

  3. Vicem

    I’ll make sure the accountant sees it. Can I take your name and the date on the letter?

  4. Caller

    It’s Ahmed Khan. The letter is dated the 2nd.

  5. Vicem

    Thanks, Ahmed. I’ve noted the letter and its date. You’ll get a call back.

Price

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.

You pay in US dollars, and your bank converts it to Indian Rupee.

Start free trial

14 days free, then from $24/mo · Cancel anytime

Questions

i.Can it tell clients their deadlines?

Only dates you’ve told it to share. Anything about a client’s own return waits for you.

ii.Can I use it only during busy months?

Yes. Turn forwarding on when the rush starts and off when it ends, or cancel anytime.

iii.Can I keep my number in India?

Phones in India can’t forward to Vicem yet. Give out your Vicem number instead and pick up calls in the app.

iv.Can I get a local number in India?

Not yet. You get a US number to give out, and you pick up calls in the app.

v.Which languages does it speak with my callers?

Callers in India usually speak Hindi and English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

vi.What does it cost in India?

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to Indian Rupee.