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Hair salons and barbers in the UAE. An AI that answers the salon phone while you’re with a client

With a client in the chair, Vicem answers and takes down what the caller wants.

In the UAE, you give out a Vicem number and pick up in the app when you want to talk. Callers there usually speak Arabic, English, and Hindi, and Vicem answers each one in their own language.

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What your callers ask

  • “Do you have anything Saturday afternoon?”
  • “How much is a cut and color?”
  • “Can I move my appointment to Thursday?”
  • “Do you take walk-ins?”

How it works in the UAE

  1. Give out your Vicem number

    Put your Vicem number on your website, card and profiles, and pick up in the app when you want to talk.

Callers in the UAE usually speak Arabic, English, and Hindi. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

After hours and urgent calls

People call when you’re closed to plan their week. Vicem answers in the evening too, so every request is waiting for you in the morning.

For a real emergency, you can have Vicem tell callers to hang up and dial 999.

Appointments and requests

Vicem takes the appointment request: the service, the name and the times that suit them. You confirm the time, so your chair is never double-booked by a call.

An example call. Sam is an example name; yours says your name.

How a call goes

  1. Vicem

    Hi, this is Sam’s AI. This call is transcribed. How can I help?

  2. Caller

    Hi, do you have anything for a haircut this Saturday?

  3. Vicem

    I’ll check with the salon. Can I take your name and the times that work for you on Saturday?

  4. Caller

    Anna. Any time after two.

  5. Vicem

    Thanks, Anna. I’ve noted a haircut, Saturday after two. The salon will get back to you to confirm.

Price

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.

You pay in US dollars, and your bank converts it to United Arab Emirates Dirham.

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14 days free, then from $24/mo · Cancel anytime

Questions

i.Can it tell clients my prices?

Yes, if you give it your price list to share. Anything else it takes as a question for you.

ii.Can I still answer calls myself?

Yes. If you forward only the calls you miss, your phone rings as usual and Vicem takes the rest.

iii.Can I keep my number in the UAE?

Phones in the UAE can’t forward to Vicem yet. Give out your Vicem number instead and pick up calls in the app.

iv.Can I get a local number in the UAE?

Not yet. You get a US number to give out, and you pick up calls in the app.

v.Which languages does it speak with my callers?

Callers in the UAE usually speak Arabic, English, and Hindi. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

vi.What does it cost in the UAE?

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to United Arab Emirates Dirham.