How to stop spam calls on Rogers and Fido
Rogers and Fido check incoming calls for you: Spam Call Detect puts “Likely Spam” or “Likely Fraud” on Call Display, free, on plans with Call Display and Name Display. There’s nothing to turn on. To stop one number for good, block it in your phone’s settings.
Vicem is an AI on its own number that answers the calls you let ring out, labelled or not, and turns scam callers away.
Updated Checked on October 14, 2026
How do I turn on Rogers Spam Call Detect?
- Check that your plan includes Call Display and Name Display. Spam Call Detect needs both, and no app or download.Rogers, FAQs about Spam Call Detect
- That’s it: Rogers applies it on its network to every plan with both features, and you can’t opt out. Fido says the same for its plans.Rogers, FAQs about Spam Call DetectFido, Spam Call Detect FAQs
- Using a spam app on your phone? Rogers says such apps override Spam Call Detect, so you see their verdict instead.Rogers, FAQs about Spam Call Detect
- To block one number on Android, Rogers’ steps: open Phone, press Menu, then Call settings, Call rejection, Auto reject list. Tap Create, enter the number and tap Save. Names vary by phone.Rogers, How to block or unblock calls on your Android phone
What does Likely Spam mean on Rogers?
- Rogers’ system watches incoming calls in real time. “Likely Spam” or “Likely Fraud” means it suspects the call; it may add “Political”, “Non-profit”, “Survey” or a business name.Rogers, FAQs about Spam Call Detect
- The labels are in English, except for Quebec area codes, where they’re in French. You can’t pick the language.Rogers, FAQs about Spam Call Detect
- Calls through internet apps get no label, and Rogers takes no reports about numbers it missed.Rogers, FAQs about Spam Call Detect
- Separately, every Canadian phone company must block calls from malformed numbers such as 000 000-0000 or 111 111-1111. Rogers applies that while you roam, too.Rogers, FAQs about Universal Call Blocking
What does it cost?
- Spam Call Detect: no cost, and no change to your monthly bill, Rogers and Fido say.Rogers, FAQs about Spam Call DetectFido, Spam Call Detect FAQs
- Universal Call Blocking of malformed numbers: free of charge on every Rogers phone line.Rogers, FAQs about Universal Call Blocking
Can I block spam on a Rogers home phone?
- Yes. Block Unwanted Callers in Home & Away Online Manager turns away up to 30 numbers you list, and private callers if you choose. It can’t block toll-free numbers.Rogers, Blocking unwanted callers with Home & Away Online Manager
- Rogers Together With Shaw home phone: spam call blocking is off until you switch it on at my.shaw.ca, then spam calls go to voicemail.Rogers, Blocking unwanted callers with Home & Away Online Manager
What still gets past Rogers?
- Not every call can be checked yet, and only smartphones show the result, the CRTC says.CRTC, Caller ID spoofing
- Scammers copy the first six digits of your own number so the call looks local, or show your own number.CRTC, Caller ID spoofing
- A label only warns you: the call still rings. Rogers says not every call gets the treatment yet while it rolls the feature out.Rogers, FAQs about Spam Call Detect
- Rogers: if a recording asks you to press a button to stop the calls, or to say “yes”, hang up.Rogers, Scam calls & Caller ID spoofing
Does the National Do Not Call List help?
- Register your number once on the free National Do Not Call List to cut telemarketing calls; it doesn’t stop scammers.National Do Not Call List, Consumer FAQs
How do I use it with Vicem?
- Leave Spam Call Detect on. A call marked Likely Spam still rings, and when you let it ring out, Vicem answers it like any missed call.
- Forward only the calls you don’t answer to Vicem. Your phone company’s codes for that are in the forwarding tool.
- You keep your own number and your plan: nothing moves, and you can turn forwarding off with one code.
- Or get a Canadian Vicem number to give out instead; it comes right away.
What answers the calls Rogers lets through?
Vicem is an AI with its own number. It answers the calls you miss, says it’s an AI, and turns scam callers away.
- Junk calls and texts are handled without interrupting you.
- Spam calls it turns away never count against your minutes.
- Works when your phone is off.
- From $24 a month, your own number included.
What do people ask?
What does Likely Spam mean on Rogers?
Rogers’ Spam Call Detect suspects the call is spam. “Likely Fraud” means it looks like a scam. Both are warnings: the call still rings.
Is Rogers Spam Call Detect free?
Yes. Rogers says it costs nothing and doesn’t change your bill. Your plan needs Call Display and Name Display.
Can I turn off Spam Call Detect on Rogers?
No. Rogers applies it to every plan with Call Display and Name Display, with no opt-out. A spam app on your phone overrides it.
Does Fido have Spam Call Detect?
Yes. Fido’s page describes the same labels at no charge, on plans with Call Display and Name Display.
Can I keep my Rogers number with Vicem?
Yes. Your Rogers number stays yours; you forward only the calls you don’t answer to Vicem, using the code from the forwarding tool.