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Cleaners in Mexico. An AI that answers your phone while you clean

With gloves on and the vacuum running, Vicem answers the calls you can’t.

In Mexico, you give out a Vicem number and pick up in the app when you want to talk. Callers there usually speak Spanish and English, and Vicem answers each one in their own language.

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What your callers ask

  • “Can you do a deep clean before I move out?”
  • “How much for a three-bedroom house?”
  • “Do you bring your own supplies?”
  • “Can you come every two weeks?”

How it works in Mexico

  1. Give out your Vicem number

    Put your Vicem number on your website, card and profiles, and pick up in the app when you want to talk.

Callers in Mexico usually speak Spanish and English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

After hours and urgent calls

Move-out cleans come up at short notice. Vicem answers in the evening and on weekends, and tells you right away when a caller needs someone tomorrow.

For a real emergency, you can have Vicem tell callers to hang up and dial 911.

Appointments and requests

Vicem takes the request: the address, the job and the days that suit them. You confirm the visit.

An example call. Sam is an example name; yours says your name.

How a call goes

  1. Vicem

    Hi, this is Sam’s AI. This call is transcribed. How can I help?

  2. Caller

    Hi, I need a move-out clean for a two-bedroom apartment next Friday.

  3. Vicem

    I can pass that on. What’s the address, and will the apartment be empty by then?

  4. Caller

    Yes, empty. It’s 22 Park Lane.

  5. Vicem

    Thanks. I’ve noted a move-out clean, two bedrooms, next Friday at 22 Park Lane. You’ll hear back with a time.

Price

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.

You pay in US dollars, and your bank converts it to Mexican Peso.

Start free trial

14 days free, then from $24/mo · Cancel anytime

Questions

i.Can it give a price?

Only prices you’ve given it to share. Anything that needs a look at the place waits for you.

ii.Does it work if I work alone?

Yes. One Vicem answers for one person: you.

iii.Can I keep my number in Mexico?

Phones in Mexico can’t forward to Vicem yet. Give out your Vicem number instead and pick up calls in the app.

iv.Can I get a local number in Mexico?

Not yet. You get a US number to give out, and you pick up calls in the app.

v.Which languages does it speak with my callers?

Callers in Mexico usually speak Spanish and English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

vi.What does it cost in Mexico?

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to Mexican Peso.