Busy parents in Mexico. An AI that answers your phone when the kids come first

At pickup or bath time, Vicem answers and notes who called and why.

In Mexico, you give out a Vicem number and pick up in the app when you want to talk. Callers there usually speak Spanish and English, and Vicem answers each one in their own language.

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What your callers ask

  • “This is the school. Please call us back.”
  • “Your package is here. Where should I leave it?”
  • “Can you confirm the dentist appointment?”
  • “Are you coming to practice on Saturday?”

How it works in Mexico

  1. Give out your Vicem number

    Put your Vicem number on your website, card and profiles, and pick up in the app when you want to talk.

Callers in Mexico usually speak Spanish and English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

After hours and urgent calls

When the school, a doctor or a delivery calls, Vicem tells you at once. Scam calls never reach you.

For a real emergency, you can have Vicem tell callers to hang up and dial 911.

Appointments and requests

Vicem takes the message and any times the caller suggests. You confirm when you have a free hand.

An example call. Sam is an example name; yours says your name.

How a call goes

  1. Vicem

    Hi, this is Sam’s AI. This call is transcribed. How can I help?

  2. Caller

    Hi, this is the school office calling about Emma.

  3. Vicem

    Thanks for calling. I’ll make sure this reaches her parent right away. What’s it about, and which number should they call?

  4. Caller

    She has a fever. Please call the office.

  5. Vicem

    Understood. I’ve marked it urgent: Emma has a fever, call the school office.

Price

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included.

You pay in US dollars, and your bank converts it to Mexican Peso.

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14 days free, then from $24/mo · Cancel anytime

Questions

i.Can I still answer calls myself?

Yes. Your phone rings as it always has. Vicem only takes the calls you miss or decline.

ii.Does it share anything about my children?

Not without asking you. Private details always wait for your yes.

iii.Can I keep my number in Mexico?

Phones in Mexico can’t forward to Vicem yet. Give out your Vicem number instead and pick up calls in the app.

iv.Can I get a local number in Mexico?

Not yet. You get a US number to give out, and you pick up calls in the app.

v.Which languages does it speak with my callers?

Callers in Mexico usually speak Spanish and English. Vicem answers each caller in their own language, in any of 37 languages, and says it’s an AI in that language too.

vi.What does it cost in Mexico?

Vicem is $24 a month and Vicem Plus is $49 a month. VAT included. You pay in US dollars, and your bank converts it to Mexican Peso.