Can I forward only the calls I miss on TELUS?

Yes. Dial **004*, then the number, then #. Your phone rings first; only calls you miss are forwarded.

Why are my calls not forwarding on TELUS?

Check the number: include the area code, and + with the country code for a number abroad. Look for the confirmation after you dial. An error usually means your plan doesn’t include forwarding: ask TELUS to turn it on.

TELUS, in Canada.

TELUS call forwarding

On TELUS, dial **21*, then the 10-digit number (or + and the country code for a number abroad), then # to forward every call. To forward only the calls you miss, dial **004*, then the number, then #. Dial ##004# to turn off forwarding of missed calls, or ##002# to turn off every forward, the every-call one too.

Source: telus.com. Checked on October 17, 2026.

Updated October 17, 2026

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Never saved, never sent: it only fills in the code.

Not sure which phone company?

Dial this code

**004*number#

Type the number above and the code fills in. Inside the code it is written as the 10-digit number (or + and the country code for a number abroad).

This one code covers all three: busy, no answer and phone off. Your phone still rings first.

To turn it off, dial ##004#

To turn off every forward, dial ##002#

Dial it on the phone whose calls you want to forward, then press call. Then call your phone from another phone to check it works.

TELUS counts a call forwarded to a number in Canada like a call you make: it uses your plan’s minutes.

Ask TELUS whether forwarding abroad is charged.

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Only on TELUS

TELUS’s Call Forwarding North America feature includes 3,000 minutes a month forwarded from Canada to a Canadian or US number, then 75¢ a minute. Without a forwarding feature on your plan, TELUS bills forwarded minutes at a pay-per-use rate.
Source: telus.com. Checked on October 17, 2026.
TELUS forwards calls only to numbers in North America, and call forwarding isn’t available on TELUS Prepaid accounts.
Source: telus.com. Checked on October 17, 2026.
TELUS also lists its own ring-time code, written with one star: *004*, the 10-digit number, *, then 10, 20 or 30 seconds and #. #004# turns it off.
Source: telus.com. Checked on October 17, 2026.
Texts can’t be forwarded on TELUS: they keep arriving on your phone.
Source: telus.com. Checked on October 17, 2026.

Every TELUS forwarding code

TELUS call forwarding codes
When	Turn on	Turn off
Calls I miss: busy, no answer or phone off	`*004number#`	`##004#`
Every call	`*21number#`	`##21#`
When I’m busy or decline	`*67number#`	`##67#`
When I don’t answer	`*61number#`	`##61#`
When my phone is off or has no signal	`*62number#`	`##62#`

In each code, write the 10-digit number (or + and the country code for a number abroad). To set how long your phone rings first, use **61*number**20# with 5 to 30 seconds (20 here).

How to forward calls on TELUS

Choose which calls. Every call: **21*, then the 10-digit number (or + and the country code for a number abroad), then #. Only the calls you miss: **004*, then the number, then #.
Dial the code. Open the Phone app, type the code on the keypad and press call.
Wait for the confirmation. Your phone shows a message or plays a tone. Then end the call.
Test it. Call your phone from another phone. The call should ring at the other number.

What it costs, and what to know

It depends on your plan. TELUS’s Call Forwarding North America feature includes 3,000 minutes a month to a Canadian or US number, then 75¢ a minute; without a forwarding feature, forwarded minutes are billed pay-per-use.

Ask TELUS whether forwarding abroad is charged.

Turning it off

Dial ##004# and press call to turn off forwarding of missed calls, or ##002# to turn off every forward, the every-call one too. Calls ring your phone again. If voicemail stops answering, set it up again in your phone’s voicemail settings. Turning off forwarding on TELUS, step by step.

Calls not forwarding?

Check the number: include the area code, and + with the country code for a number abroad.
Look for the confirmation after you dial. An error usually means your plan doesn’t include forwarding: ask TELUS to turn it on.
On iPhone, turn off Live Voicemail (Settings › Apps › Phone › Live Voicemail): it answers missed calls on the phone, so they never forward.
On a Pixel or Galaxy, set call screening to spam calls only: screening every unknown caller answers before the call can forward.
If your voicemail still answers first, dial the no-answer code with a ring time of 20 seconds: **61*, then the number, then **20#.
Forwarding every call overrides the missed-call codes. Turn it off with ##21# to get them back.
On a TELUS prepaid line? It can’t forward calls.

Still stuck? See what else to check, or how Live Voicemail gets in the way. More on turning forwarding off.

TELUS call forwarding questions

What is the TELUS call forwarding code?: On TELUS, dial **21*, then the 10-digit number (or + and the country code for a number abroad), then # to forward every call. To forward only the calls you miss, dial **004*, then the number, then #. Dial ##004# to turn off forwarding of missed calls, or ##002# to turn off every forward, the every-call one too.
How do I turn off call forwarding on TELUS?: Dial ##004# to turn off forwarding of missed calls, or ##002# to turn off every forward, the every-call one too. Calls ring your phone again. If voicemail stops answering, set it up again in your phone’s voicemail settings.
Can I forward only the calls I miss on TELUS?: Yes. Dial **004*, then the number, then #. Your phone rings first; only calls you miss are forwarded.
Does call forwarding cost extra on TELUS?: It depends on your plan. TELUS’s Call Forwarding North America feature includes 3,000 minutes a month to a Canadian or US number, then 75¢ a minute; without a forwarding feature, forwarded minutes are billed pay-per-use. Forwarding to a number in another country can cost more.
Why are my calls not forwarding on TELUS?: Check the number: include the area code, and + with the country code for a number abroad. Look for the confirmation after you dial. An error usually means your plan doesn’t include forwarding: ask TELUS to turn it on.

Another network in Canada? Canada call forwarding codes for every network.

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